How long does it take for an order to be processed before it is dispatched?
Generally, it will take a few business days for your order to be processed. This process includes a quality check, packing and sending out to the courier.
How long will it take for my order take to arrive?
Depends on your location, it can take anywhere from 14 to 24 days after the order has been dispatched.
Please keep in mind, due to COVID-19, delays are expected.
Can I track my order?
We will send you the tracking via emails once the order has been dispatched.
What payment methods can I use?
You can use all major credit cards and other services including Paypal and Afterpay.
Do you accept returns/exchanges over and above what customers are entitled to by law?
Please refer to our refund policy.
Do you ship packages internationally?
Yes, we offer shipping world-wide.
Do you offer loyalty points or reward points, gift certificates, etc.?
We offer an extra 20% off from all prices on the website for return customers.
Why does my order arrive separately?
We have multiple warehouse locations, therefore you might receive multiple packages.